UCI use cases

Unified Communications Interface (UCI) aims to democratize the use of different communication channels such as WhatsApp, Telegram, SMS, email and more across all governance use cases.

Let's try and understand indicative use cases across two sectors - Education and Agriculture.

UCI for School Education

UCI for School Education has the potential to reduce information asymmetry between teachers, students, parents & the government machinery while strengthening the digital learning ecosystem.

Sample education use case - Student quizzes through UCI chatbot

The table below covers some of the major and representative use cases that UCI can potentially enable in education:

Category	As a	I want to	So that
Administrative Surveys	Government Officer	report progress for educational government initiatives	I can inform senior government officers about progress in my jurisdiction
Assessments	Student	attempt quizzes on UCI Bot	I can easily practise and prepare for my final examinations
Reports/Dashboards	Teacher	view student quiz reports on UCI Bot	I can monitor my students' performance and support them
Content discovery	Teacher	view learning content on UCI Bot	I can improve my keep upskilling myself and support my students in a better way
Nudges	Student	receive remedial learning content based on quiz score on UCI Bot	I can improve my learning and understanding about key topics

UCI for Agriculture

UCI for Agriculture has the potential of enabling higher incomes for the farmer through access to the right information at the right time.

Sample agriculture use case - Farmer advisories through UCI chatbot

The table below covers some of the major and representative use cases that UCI can potentially enable in agriculture:

Category	As a	I want to	So that
Alerts	Farmer	access dynamic weather-based crop advisories	I can plan for any adversaries in advance
Information Dissemination	Farmer	receive best farming / breeding practices	I can improve my productivity and thereafter produce and income
Surveys	Administrator	understand on-field input prices (seeds, fertilizers, etc)	I can take corrective action where required
Nudges	Administrator	share actionable steps with poor performing district officers	they can take those steps and improve performance

Similarly there can be multiple use cases across other sectors - skilling, employment, local governance and healthcare among others.