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UCI use cases

Unified Communications Interface (UCI) aims to democratize the use of different communication channels such as WhatsApp, Telegram, SMS, email and more across all governance use cases.
Let's try and understand indicative use cases across two sectors - Education and Agriculture.

UCI for School Education

UCI for School Education has the potential to reduce information asymmetry between teachers, students, parents & the government machinery while strengthening the digital learning ecosystem.
Sample education use case - Student quizzes through UCI chatbot
The table below covers some of the major and representative use cases that UCI can potentially enable in education:
Category
As a
I want to
So that
Administrative Surveys
Government Officer
report progress for educational government initiatives
I can inform senior government officers about progress in my jurisdiction
Assessments
Student
attempt quizzes on UCI Bot
I can easily practise and prepare for my final examinations
Reports/Dashboards
Teacher
view student quiz reports on UCI Bot
I can monitor my students' performance and support them
Content discovery
Teacher
view learning content on UCI Bot
I can improve my keep upskilling myself and support my students in a better way
Nudges
Student
receive remedial learning content based on quiz score on UCI Bot
I can improve my learning and understanding about key topics

UCI for Agriculture

UCI for Agriculture has the potential of enabling higher incomes for the farmer through access to the right information at the right time.
Sample agriculture use case - Farmer advisories through UCI chatbot
The table below covers some of the major and representative use cases that UCI can potentially enable in agriculture:
Category
As a
I want to
So that
Alerts
Farmer
access dynamic weather-based crop advisories
I can plan for any adversaries in advance
Information Dissemination
Farmer
receive best farming / breeding practices
I can improve my productivity and thereafter produce and income
Surveys
Administrator
understand on-field input prices (seeds, fertilizers, etc)
I can take corrective action where required
Nudges
Administrator
share actionable steps with poor performing district officers
they can take those steps and improve performance
Similarly there can be multiple use cases across other sectors - skilling, employment, local governance and healthcare among others.