> For the complete documentation index, see [llms.txt](https://uci.sunbird.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://uci.sunbird.org/learn/uci-use-cases.md).

# UCI use cases

Unified Communications Interface (UCI) aims to democratize the use of different communication channels such as WhatsApp, Telegram, SMS, email and more across all governance use cases.

![](/files/WR6JuohG3ENkTxnC6Efm)

Let's try and understand indicative use cases across two sectors - Education and Agriculture. 

### UCI for School Education

UCI for School Education has the potential to reduce information asymmetry between teachers, students, parents & the government machinery while strengthening the digital learning ecosystem.

![Sample education use case - Student quizzes through UCI chatbot](/files/waYEK0yjWug9eVtTNvZU)

The table below covers some of the major and representative use cases that UCI can potentially enable in education:

<table><thead><tr><th width="150">Category</th><th width="150">As a</th><th>I want to</th><th>So that</th></tr></thead><tbody><tr><td>Administrative Surveys</td><td>Government Officer</td><td>report progress for educational government initiatives </td><td>I can inform senior government officers about progress in my jurisdiction</td></tr><tr><td>Assessments</td><td>Student</td><td>attempt quizzes on UCI Bot</td><td>I can easily practise and prepare for my final examinations</td></tr><tr><td>Reports/Dashboards </td><td>Teacher</td><td>view student quiz reports on UCI Bot</td><td>I can monitor my students' performance and support them</td></tr><tr><td>Content discovery</td><td>Teacher</td><td>view learning content on UCI Bot</td><td>I can improve my keep upskilling myself and support my students in a better way</td></tr><tr><td>Nudges</td><td>Student</td><td>receive remedial learning content based on quiz score on UCI Bot</td><td>I can improve my learning and understanding about key topics</td></tr></tbody></table>

### UCI for Agriculture&#x20;

UCI for Agriculture has the potential of enabling higher incomes for the farmer through access to the right information at the right time.

![Sample agriculture use case - Farmer advisories through UCI chatbot](/files/F4Fb9JjqVOjH329O6EPL)

The table below covers some of the major and representative use cases that UCI can potentially enable in agriculture:

<table><thead><tr><th width="151">Category</th><th width="150">As a</th><th>I want to</th><th>So that</th></tr></thead><tbody><tr><td>Alerts</td><td>Farmer</td><td>access dynamic weather-based crop advisories</td><td>I can plan for any adversaries in advance</td></tr><tr><td>Information Dissemination</td><td>Farmer</td><td>receive best farming / breeding practices</td><td>I can improve my productivity and thereafter produce and income</td></tr><tr><td>Surveys</td><td>Administrator</td><td>understand on-field input prices (seeds, fertilizers, etc)</td><td>I can take corrective action where required</td></tr><tr><td>Nudges</td><td>Administrator</td><td>share actionable steps with poor performing district officers</td><td>they can take those steps and improve performance</td></tr></tbody></table>

Similarly there can be multiple use cases across other sectors - skilling, employment, local governance and healthcare among others.&#x20;


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